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I’m extremely upset about this

How can I download the Vyzex software?

I wanted to Download Vyzex Vortex because I thought it would be great for my alesis

However I realized that the serial number has faded.

What exactly should I do about this? I can make out a few digits but it doesn't help because the numbers I typed isn't actually the valid serial number. Can I fix this or is the Alesis basically useless now?
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