I’m confused

Files transferred to my HD24 are blank

guys I have a hd24 with the transfer interface, after the file transfers its blank. help. Please.
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  • Hi Tim,

    Thanks for posting. We value you as a passionate and loyal customer.  Your product is one of our discontinued Legacy products.  Please check online with third party forums, third party websites or you can contact our tech support team regarding your Legacy product for assistance.  Please keep in mind, support for Legacy products is limited as we mainly support our current in-line products.  You can contact support by logging on to www.alesis.com/support
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