Forge Kit no drum sound in headphones

Got the set today. Everything hooked properly and using the headphones I don't get any sound from the drums. I can hear the click and music from the module in my headphones but no drums.
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  • Hello,

    Thanks for posting. Sorry you're having issues with your Forge Kit.

    Have you tried using a different set of headphones? Are you able to hear your drums by connecting speakers or monitors to the main outputs? Regardless, if your headphone output is not working on the module, it's a possibility that you may need to service the module. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Alesis Support Page. Select Warranty or Service Inquiry from the drop down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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