I’m frustrated

Forge Kit powers ON but NO DISPLAY

It happened within just today. Suddenly it went like that - turns on but there's no display as well as sound except the "CLICK" button. Is there any fix for this?

Regards,
Alexies Limosnero
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  • Probably you need a module repair now. Screen failure...
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  • Hi Alexies,

    Sorry you're having issues with your Forge Kit.

    Can you please confirm the specs of the power supply you're using with your module? If you're in the US, you should be using a 9VDC 500mA pin positive power supply. If this is the type of power supply you're using with your module and you're still having issues, you may need to service your module.

    Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Alesis Support Page. Select Warranty or Service Inquiry from the drop down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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