Having serious Latency issue with cubase 8.5

just bought a new dm10x kit this week, and i was trying to set it up to record midi drums and i have serious latency even at low buffer setting, and none of my other midi instruments have this issue please help? i Have followed all the manual setting already nothing is helping?
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  • Hello Anton,

    Thanks for the post. Every recording program has an options, settings or preferences page where the user can adjust the buffer size. Buffer size governs the amount of time the computer is given to respond to requests (for audio processing in this case). The larger the buffer size, the more time the computer has to respond. Large buffer sizes allow the computer to handle more work without choking. This prevents pops, clicks, chattering and skipping caused by an overloaded processor, but at the cost of higher latency. Smaller buffer sizes reduce the overall amount of work the computer can handle, but it can do so with lower latency. Latency refers to the time it takes the computer to respond to input. If latency is high, signals routed into the computer and back out to speakers or headphones may be audibly delayed.

    Refer to this helpful article here regarding how to optimizing your system, improve performance, and manage latency. I hope this helps!
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  • I have been doing a lot of looking around on posts. This seems to be very common problem that happens with the dm10. I have been reading posts going pretty far back with same issue. All my other midi works fine. And my computer has 64 gigs of ram 12 cores. And latency settings are set very low at 128. And there is still latency issue. There has to be a solution of some type? This is a serious flaw with your drum kit?
    • It's not a common problem because of the module, it's common problem of people not knowing how to rectify their issues. This issue isn't due to your module. It's a combination of your software, your computer, your module and how you're setup inside your software. I recommend then if the article didn't help you out to contact Alesis technical support to have an agent help you out over the phone. You can reach them by logging onto www.alesis.com/support.
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  • I’m thankful
    So after A few days with alesis tech support solution was found, and the fix is to make sure you have ASIO GUARD UNCHECKED in device set up vst /
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  • Hello Anton,

    See, like I said, this was NOT an issue with your module but you configuring your settings in your software. The support contact numbers were listed on www.alesis.com/support. Simply could've contacted the office closest near you. Happy to hear you're up and running now.
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