I’m frustrated

Help! Pro X Hi hat just won't calibrate

So I've received my long awaited Pro-X Hi hat, updated all the software for my DM10 Studio kit, everything all hooked up and peachy. Calibrated The Hi hat as open (F1) ..."Done". No problems. Try to calibrate Hi hat as Closed (F2)..."Failed". Every time! Have unplugeed everything, rebooted, etc. Re-attempted however many times and always the same thing. I really don't want to send it back and wait for a replacement. Can anyone out there help please?
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