Help with QX49 and Pro Tools 11.

I'm trying to connect my QX49 to Pro Tools 11 through Windows 8.1. I have the Preferences set in ProTools to HUI and the QX49, but Pro Tools is not communicating with it. (I'm getting the dreaded HUI message.)

The drivers were updated and fine, but I reinstalled them anyway, and I've reset the QX49 factory settings. I'm connecting it through a USB port, and I changed the MIDI Out to reflect that.

What am I doing wrong? I think I've run out of things to try.
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