Hi Hat Problems with Sample Pad Pro

Hiya, my hi-hat trigger pedal doesn't make a sound when plugged in. Well I put it into the kick as I want to use it as a kick and I get one thump when its on "Switch" but nothing on trigger and it's the same when in the hat plug in...

I' using the DM8 pedal with my Sample Pad Pro
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  • Hi Tsuki,

    Thanks for posting. Sorry that you're having issues with your SamplePad Pro.

    Do you have another hi hat or other type of pedal/trigger that you can try with your SamplePad Pro to ensure there isn't an issue with the input? If you don't you may need to service your SamplePad Pro.

    Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Alesis Support Page. Select Warranty or Service Inquiry from the drop down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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  • Ahh man, I wouldn't of thought it was the input as both products are brand new. I will see if I can get a hold of another one and if not look up servicing the units. :)
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