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Hola he comprado una batería alesis dm10 y mi problema es el bombo no escucha y si llegara a escucharse se escucha como un platillo

Hola buenas he comprado una batería alesis dm10 y mi problema es el bombo no escucha para nada aún subiendo el volumen y si se llegará a escuchar se escucha como un platillo que puedo hacer muchas gracias
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  • Translation:

    Hello, I have bought a drums alesis dm10 and my problem is that the drum does not listen at all, even raising the volume and if it will be heard, it is heard as a dish that I can thank you very much.

    Hi Moises,

    Thanks for posting. I'll be happy to help, but I'm having a great amount of difficulty understanding your inquiry. Can you please provide me with some more information?
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  • hola,le informo ala hora de encender la bateria electrica dm10 todo los platillos y tom se encucha pero el bombo no se escucha ese es mi problema mucha gracias por responder
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  • Translation:

    hello, I inform him at the time of turning on the electric battery dm10 all the cymbals and tom is encucha but the drum is not heard that is my problem thank you very much for answering

    Let's have you try performing a factory reset on your module? Follow these steps below to perform the reset:

    1. With the DM10 module powered off, press and hold the EXIT and STORE buttons.
    2. While holding the EXIT and STORE buttons, power the unit on.  Once the screen says SYSTEM REINIT, release the EXIT and STORE buttons.
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