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How to turn off pressure sensitive keys?

I'm just starting to play my new Alesis Vortex and the key sensitivity is atrocious. If I don't slam my fingers into the keys I will not get any noise whatsoever, but if I press them too hard my headphones get blasted. This feature is making my product impossible to use (I'm a novice if you couldn't tell already) and if there's no way to fix this issue I will be returning it.
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