I02 Meter peg

I have used an i02 for several years. Today while recoding with a MacBook and GarageBand 10.1.2 all the meters suddenly pegged. Reducing volum levels on the interface and MacBook has no effect. I unplugged everything, restarted etc and no change. I moved it to my iPad and same problem. Is my interface fried? If so why?
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  • Hi Timothy,

    Sorry you're having issues with your interface.

    It sounds like your product may need to be serviced. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Alesis Support Page. Select Warranty or Service Inquiry from the drop down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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