I bought dm 10 studio kit have calibration error

Crash 2 low no choke on crash 1 and calibration error
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  • I have the same exact problem. If you take out the wire for crash 1 will the calibration error go away at power-up. My crash2 (Ride) cymbal is barely audible as well. Maybe some setting an expert can help us with. Just got my new studio kit setup this week. Had this problem since I opened it.
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  • Hello,

    Also, using the wrong power supply can cause "Calibration Errors" when powering on the module.

    If you need to calibrate your Hi-Hat Pedal too, follow the directions below.
    1. Connect the hi-hat pedal to the module but do not press it down.
    2. On the module, press EXT TRIG.
    3. Use the CURSOR UP / DOWN buttons to highlight the "Input" field at the top of the screen then use the VALUE UP / DOWN buttons or VALUE DIAL to select "HiHat."
    4. Press CAL (F1).
    5. With the hi-hat pedal completely raised ("open"), press OPEN (F1) and wait for a message saying the process is complete.
    6. With the hi-hat pedal completely pressed ("closed"), press CLOS (F2) and wait for a message saying the process is complete.
    7. If you want to fine-tune how the module detects your pedal's "open" and "closed" positions, press TRIM (F3). Use the CURSOR UP / DOWN buttons to select "Open" or "Closed" and use the VALUE UP / DOWN buttons or VALUE DIAL to adjust the setting. (Tip: Increasing the "Closed" value makes it easier to close the hi-hat or "choke" it.)
    8. If you want to adjust the response curve of the pedal, press CURV (F4). Use the VALUE UP / DOWN buttons or VALUE DIAL to select the curve that best suits your playing style. (Tip: We recommend using LINEAR, LOG1 or LOG2 for conventional hi-hat performance.)
    9. When you have adjusted the hi-hat settings to your preference, press EXIT to exit the calibration page (or press DRUM KIT to return to the main screen).
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  • This reply was created from a merged topic originally titled
    Calibration Failure at boot up.


    Hello everyone, I finally got my new DM10 Studio Kit setup but every time I turn the module on with crash1 (my upper left cymbal) plugged in, the module says it failed calibration and to try with inputs unplugged. It isn't a bad cable because I tried a cable from another input and then hooked that one up to the cymbal and it does the same thing. When it fails I hit the button for ok and the kit plays. Should I be turning it on with the cymbal unplugged and then plug it in after words to get past the calibration failure? Any input is greatly appreciated.....no pun intended.
    Thanks, Bill
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  • Hell Bill,

    Please refer to my response above to help you out with your calibration error issue.
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  • Thanks for the reply, but I do not have a problem with the high hat pedal, that calibrated fine. The module says "failed calibration" after power up...only if I have crash 1 cymbal plugged in. Unplugged I don't get the error. But when I do plug it in after it is on I get a cymbal sound like it was hit. Kind of weird.
    I am using the power adapter that came with the module as well.
    Thanks,
    Bill
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    • I have a dm 5 .I plugged it into 220 power in india ..I know that the power for the adapter is 110 in usa ..now I feel that I have done damage to the module ..when I got a 110 adapter it says calibration issue what do I do anyone help ..
    • Hello,

      It sounds like you'll need to service your module now. Plugging a 110v US adapter to a European voltage which is 220v can permanently damage your module. Please contact Tech Support closest to you for assistance.

      Alesis World Headquarters (United States Office)
      Support Contact: 401.658.3131

      Alesis UK LTD (United Kingdom Office)
      Support Contact: +44 1252 896040

      InMusic GmbH (Germany Office)
      Support Contact: +49 2154-81299-20/-25

      Alesis Japan Corporation (Japan Office)
      Support Contact: +81-3-6277-2231

      Alesis South America (Brazil Office)
      Support Contact: +5511 - 3222-6476
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  • That was my same problem then I swapped the cymbals and it fixed my problem. Now the only problem I have is crash 2 and tom 2 extremely hot gonna try and figure out adjustments
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  • ok, I got past the calibration error at boot-up by switching the cymbal cables. It sure doesn't seem to jive with how the manual says to hock them up. Maybe there is a wire that is mislabeled on the other end or something. Tomorrow I am going to use my multimeter and ohm out all the wires to make sure. If not I will get in touch with tech support. Thanks for the contact numbers Sir.
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