I’m confused

is my VI49 midi controller okay? 2 drum pads locked on, 2 keys don't work.

alesis VI49 keyboard/drumpad midi controller
I reassigned the 1st drum pad to be the 4th. (changed "48" to "51")
checked if anything changed, nope.
changed it back to default
now those 2 drum pads are permanently stuck on if I touch them and the keys of the same pitch don't work at all.

does anyone know what is going on?
thanks to anyone who might know, cheers=]=[
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  • Hi Patrick,

    Thanks for posting. 

    Are you using Windows or Mac?

    Try running the following test below to see what MIDI information is being sent from your controller:

    Windows Important: Please close all other Audio/MIDI software before running this test. Other software may interrupt or conflict with the results of the test.

    1. Download and install MIDI-Ox from the link below:

      MIDI-Ox 7.0.2 7.0.2 (Use the download link for MIDI-Ox 7.0.2)

    2. Run the midioxse.exe file to install the software. Follow the on-screen instructions. 

    3. Open MIDI-Ox. 

      Screen Shot 06 03 16 at 0353 PM

    4. In the window that appears, select Options > MIDI Devices

      Screen Shot 06 03 16 at 0355 PM

    5. In the MIDI Devices window, click on the ports for your keyboard or MIDI device in the MIDI Inputs and MIDI Outputs sections. Make sure that other device remain unchecked so that you are only viewing the response from the device in question. Click OK once selected to close the window.

      USB MIDIports

    6. To test the keyboard or MIDI device, simply press keys on the board or send MIDI data through the interface. If connected and communicating properly, the incoming MIDI data will be displayed in the window:

      USB MIDIox

     

    Mac OS X Important: Please close all other Audio/MIDI software before running this test. Other software may interrupt or conflict with the results of the test.

    1. Download and install MIDI Monitor from the link below:

      Snoize - MIDI Monitor

    2. Double-click on the .zip file that downloads and run the MIDI Monitor software inside.

    3. Click on the arrow next to Sources and check off the boxes next to MIDI Sources and the ports for your keyboard or MIDI device. You may want to make sure that other devices are unchecked to ensure that you are only viewing the response from the device in question.

      USB MIDISource

    4. To test the keyboard or MIDI device, simply press keys on the board or send MIDI data through the interface. If connected and communicating properly, the incoming MIDI data will be displayed in the window:

      USB MIDIResponse
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