Changes to the question

Just bought a DM Dock but the app is unavailable to download! How am I supposed to use this thing?

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  • October 10, 2017 22:12
    Bill R.
    Change in reply by Bill R. to Hi Andrew,<br /><br />Thanks for posting about your legacy DM Dock.&nbsp;<br /><br />The DM Dock is a long-discontinued legacy product. Due to changes in the iOS operating system, the DM Touch app is no longer available or supported. However, since it is a standard audio/MIDI device, you will be able to use it with virtually any app, such as GarageBand,Cubasis, etc..
  • October 05, 2017 18:59
    Bill R.
    Removed a reply in this topic
    Reason: Your post was removed because it contained inappropriate language. This is against GetSatisfaction's community guidelines. Please refrain from posting language like this or your account will be suspended.
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  • October 05, 2017 17:02
    Change in reply by Ade to I posted a topic about this a while back, and was totally given a soft-soaping runaround. <br /><br /> I also placed numerous calls to Alesis Support in the US and UK, and Sonivox Support, and have finally received a reply after a couple of weeks or more. <br /><br /> “The DM Touch App is not supported on iOS 11. We are no longer planning on updating this software as well.” <br /><br /> So there you have it. It’s been discontinued and will NOT be coming back. <br /><br /> To the O/P - you have been sold a product not fit for purpose. Return it under those grounds. As I have previously stated on here, these units should not continue to have been sold, and should have been recalled by Alesis if they knew that the app required to operate the DM Dock was being withdrawn. <br /><br /> You will not have access to the trigger settings etc without the app. The excuse that you can use other software/apps is pure horsesh*t..

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