I’m frustrated

Just Bought QS8.1 . Only have use of left half of the keyboard.Help

I cant get any sound out the right side keys beginning with the first key to the right of C3. Everything seems to work and feel fine on the left side with full use of sounds. I have tried to press0 and 3 and turn on and still cant get the right side to turn on. I am getting sound out of only half of the keyboard! Please help!
It is in beautiful shape.
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  • This reply was removed on 2018-01-22.
    see the change log
  • Hello,

    Thanks for posting. We value you as a passionate and loyal customer. Your product is one of our discontinued Legacy products. Please check online with third party forums, third party websites or you can contact our tech support team regarding your Legacy product for assistance. Please keep in mind, support for Legacy products is limited as we mainly support our current in-line products.

    Alesis World Headquarters (United States Office)
    Support Contact: 401.658.3131

    Alesis UK LTD (United Kingdom Office)
    Support Contact: +44 1252 896040

    InMusic GmbH (Germany Office)
    Support Contact: +49 2154-81299-20/-25

    Alesis Japan Corporation (Japan Office)
    Support Contact: +81-3-6277-2231
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