Kick and middle tom simultaneously doesn't work

hi there I found out now maybe because I'm asking more to the kit and so playing simultaneously kick and high tom or middle tom, toms doesn't work. I have tried play soft, reset all, to change some settings like sensibility, but still the same problem. For the last I tried to plugin to the toms the jack of the low tom which is double zone and it work fine. Please can you help? many may thanks!
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  • Hello,

    Thanks for posting. 

    Just to clarify, you're saying that when you hit both the kick and one of your tom pads, that the audio from the toms is being canceled out? If so, this would mean that you're experiencing crosstalk. 
    Every time you strike a pad, the entire kit vibrates.  Vibrations travel through the rack and can sometimes trigger other pads.  This tendency is called 'cross-talk', and due to the physical nature of drums, it is unavoidable (even on an acoustic kit).

    The Command module comes prepared with a Crosstalk (or Xtalk) setting.  A more accurate description of this setting would be "crosstalk compensation", as there really isn't a way to prevent the physical tendency for vibrations to travel.  This setting, however, uses an algorithm to separate intentional hits from unintentional crosstalk triggers; the result, when tweaked correctly, is that you only hear the sounds you want to hear.

    Most often these settings do not need to be adjusted.  In most cases when these settings need to be adjusted, you may be experiencing pads that are canceling each other out and missing hits.  This is where the Cross-talk settings become important.  Simply adjusting the Xtalk settings from 7 to somewhere in the middle will resolve the symptom.

    To learn more about the Command Module Crosstalk settings and how to adjust them, follow the steps suggested below:

    1) Press Kit to enter the Kit Selection page. 
    2) Press Menu to enter the Kit Menu. 
    3) Use the Down and Up buttons to select Trigger, and then press Enter. 
    4) Hit the pad whose voice you want to edit. The pad's name will appear at the top of the display. Alternatively, you can also use the Down and Up buttons to select the pad's name at the top of the display, and then use the dial or Left and Right buttons to change it. 
    5) The display will show the current trigger and its parameters. On this page, use the Down and Up buttons to select  'Xtalk'. Higher values will reduce the probability that the pad's sound will be triggered when you play another pad (due to the force being transferred through a rack, through the floor, etc.) Don't set this value too high, though, as you might not be able to trigger its sound if you play another pad at the same time; it may be silenced because the module incorrectly interprets the hit as crosstalk. 
    6) To save your changes, press Save. Otherwise, your changes will be lost when you power off the module. 
    7) Press Exit to return to the previous page.

    I hope this helps! Let me know if you have any additional questions.
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  • good day,
    I didn't know about cross talk, thank you.
    So I tried some settings and I found that there was an improvement but I could not completely eliminate it. At this point I think that I need more time to understand more about, its certainly also depends on how much force is given the shot. Thanks a lot, I learned a new thing. Have a Nice Day!
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