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I’m frustrated

Kick Drum Problem doing some head scratching what to do?

Hi there need help. I'm stomped on this one.I have Alesis DM10 Studio. My kick drum is not working at all. Cable is good works with other drums.All connections are good.Could it be the input on the drum itself and if so where do I get one?
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  • Hi Peter,

    Thanks for posting. Sorry you're having issues with your drum kit.

    It sounds like your product may need to be serviced. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Alesis Support Page. Select Warranty or Service Inquiry from the drop down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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