Kick problem with DM Lite

I find the Kick on the DM Lite (Drum Kit) far too loud compared to the other drums in the kit. Is there any way to solve this problem.
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  • I contacted support about this today. He suggested checking connections and a factory reset. Nothing worked. The marketing on this product claims that:

    "Unlike simple on/off kick pedals, this dynamic pedal translates the player’s force into volume, for a realistic kick-drum performance."

    Well this is not how it plays. It seems to be a simple on/off switch with an extremely load response.

    If I don't find a solution to this soon I will send the lot back to Amazon for a full refund.
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