I’m Angry

Less than a year and pad #8 fails to trigger now, and I'm not happy at all...B-(

Less than a year and pad #8 fails to triggernow, and I'm not happy at all...B-(

I rely heavily on my SamplePad Pro on a daily basis, so this downtime will costme a fortune, and just ruined future plans until I get it back, or areplacement...

I may never recover from this, so my next purchase will not be from thiscompany... 
2 people have
this problem
  • Hi Robert,

    Sorry you're having issues with your SamplePad Pro. It sounds like your product may need to be serviced. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Alesis Support Page. Select Warranty or Service Inquiry from the drop down menu.


    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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