I’m Frustrated

MasterControl and OS X Yosemite support

Before I wrote that the driver for the MasterControl works with Yosemite. Well...i guess that was when i used the beta before it came out. Now the outputs on the hardware do not work with the full version of Yosemite. Has anyone been able to get the MasterControl to work with OS X Yosemite? I guess i will have to go back to an older OS X. I wish Alesis would update the driver, but understand it is considered Legacy, so no support.
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  • I’m frustrated
    1
    It is really a shame that Alesis is turning away from their customers. That's how I see the situation. I will never buy another Alesis product, since I feel I've been betrayed with this, otherwise great, product. And I'm telling the story to everyone!

    I'm expleriencing the same problem, and I've got a remedy. The driver loses the Mastercontrol almost every time the machine goes to sleep. When woken up, the (stereo) output don't work. Powering the Mastercontrol off, and back on reinitiates the driver, and the board works as expected. I always give the system a few seconds after turning MC off before turning it back on.

    I haven't tried the other outputs, but I believe they will also work. But I have a terrilbe feeling that MC will get unusable after a couple updates on OS X. It was a mistake to buy an Alesis product.

    Dr. E
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  • Hello,

    Thanks for posting about your experience. The legacy MasterControl drivers haven't been updated since 2011. It's an older Alesis product. The latest Mac driver version 3.5.6 isn't officially qualified to support the Yosemite operating system, however we've had many successful reports of users using these drivers with their current operating system. Please log onto product page here https://www.alesis.com/mastercontrol for more info regarding our drivers and the product.
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  • Well..I was forced to downgrade from OS X Yosemite to OS X Mavericks to get the MasterControl to work.  Anyone who wants to know what is the last OS X version the MasterControl works with...it is Mavericks (so far).  I am grateful for at least that.  

    If Alesis would give out the driver's code, meaning allow Open Source Communities to continue to write for some of their legacy drivers, that would at least show service to long time Alesis customers.

    Again, I understand why products go legacy, for the idea is to get customers to upgrade or buy other products. But as I have mentioned before, there is nothing else in Alesis' product line or anyone else for the matter, who have anything comparable to the MasterControl to upgrade too.  For those who prefer physical faders and real knobs and not virtual "Kid" stuff, we (the now minority) have no options.  

    I know the money is in the "entitlement generation" kids who just spend, spend without care for their future... but at least Alesis, give the driver code away for your long time users.  I know...look at the products that came out at NAMM 2015...toys...
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  • I’m frustrated
    i am having this problem as well.

    the master control is an amazing bit of kit, but is now basically a brick!! i have no idea whats happening with it, im on mavericks and logic pro 10.1

    the audio keeps spiking and unable to process, even with only ONE PLUG IN!!!

    really would appreciate alesis if they updated the drivers, but if they dont, i will NEVER purchase another alesis product again!!!!
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  • Looks like there has been changes to the latest Logic Pro X 10.1.1 update and it looks like it is working with OS X Yosemite 10.10.3. right now!!!! An Answer to prayer!

    I had some issues with punching-in to record after I had recorded a track while playing, but once I put the driver in "Safe Mode 3" in the Alesis MasterControl software driver panel, everything seems to be working!?! 

    I am unsure what the "safe mode" is and hope someone who knows the Alesis MasterControl better might be able to inform us if that is ok for long recordings etc.  I am unsure what has happened to make it the MasterControl work, but It looks like the Logic Pro X Team at Apple may have worked on the Surface Control options in Logic. The surface control options configuration seems to have expanded and it may have fixed some issues with the MasterControl. 

    I believe if someone who is experienced with Midi control programming might be able to reroute some of the midi commands in the surface control panel to fix any further issues with the MasterControl. Again I am no programmer and hope someone besides myself might try to find work-arounds.

    I loaded up Logic Pro 9 Express on OS X Yosemite to see if it works and I have not had any issues with recording/punch-in etc.  All seems to work, so maybe be can get Logic Pro X to work completely.

    The issue that Dr.E had with the outs seems to work if you hit speaker/outputs option "C" while on Output stereo 1.  Again, I have not fully explored all of the options on the MasterControl to see if everything works, but so far things seem to be working...

    I have done some reading on 32bit/64bit drivers and if we can get Alesis to just open up the driver and erase the 32 bit command references since after Lion, no 32-bit support, MAYBE that could be a quick fix.  I know it is more complex, but the last driver that was put out when Mountain Lion came out was for both 32-bit and 64-bit.  Since the driver is already written to include 64-bit buses, then it may not be that much effort to correct the issues.

    We just need the driver to become open source so we can work on the driver ourselves.  It Alesis would open the driver so we can reprogram it...I would work on it myself.
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  • Hello

    I writte this to try to help to all users of Alesis mastercontrol who are trying to use it on mac os YOSEMITE.

    I was trying to use it on ableton 9 / 32 bits version and DONT works for me.

    I Tryed to use it on ableton 9 / 64 bits for example, and it will WORKS

    Hope this can be of help...

    So maybe alesis can work in the other 64 bits softwares but i dont know.. so try by yourself ;)

    Regards
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  • I’m Happy
    To all of the Alesis MasterControl users and OS X Yosemite with the resent Logic Pro X 10.2 major update, The Logic Pro X team may have fixed the issues!!! Interested if the drivers will work with El Capitan beta.

    The MasterControl is now working again with Logic Pro X and version 10.2 on Os X Yosemite fully it seems!

    I even see under the Control Surface settings under "Ports" now giving the old native "Alesis Master Control Port" option again like it did back in Logic 9. !!!!!

    Sound out of the board seem to be working again as well Dr. E (if you are still following this thread). Try it again. Recording seems to work. The issues seemed to be resolved so far.

    I guess when I talked to the Logic Pro X team directly (lucky) about a year ago and discussed first the M-Audio M-Track Plus issues, I also asked if they could do something about the MasterControl as well and told them that may Pro's still use it. Well...they did something I believe and now I see some major changes to the "Control Surface" section that seems to have possibly fixed the MasterControl Issues with the old drivers.

    So those that are following this thread and have turned their back on Alesis, you may want to pull out the now coffee table or door stop legacy Alesis MasterControl out of the closet and dust it off, for it looks like we are back in business!
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  • I’m having doubts...
    Hi there, I can confirm that the MasterControl works ok now.

    It seems to me that Alesis is not making their best effort in communicating with (Apple and) us customers.

    Now I'm happy that my studio (underused, I confess) is fully up and running. The trust in Alesis' equipment will never be the same, though. I still fear for the upcoming OS X updates, and I will stay away from Alesis' products forever.

    A lesson to learn about customer care, don't you think?

    Dr. E
    'The very lazy part-time music man'
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    • Hi there,

      The exact system version is:

      System Version: OS X 10.10.5 (14F1021)
      Kernel Version: Darwin 14.5.0 (X86_64)

      The drivers are the Alesis' newest:

      AlesisFirewire Control Panel:

      Version: 3.5.6
      Obtained from: Unknown
      Last Modified: 5.2.2015 17.41
      Kind: Universal
      64-Bit (Intel): No
      Location: /Applications/AlesisFirewire Control Panel.app
      Get Info String: Alesis Firewire 3.5.6.11675 (c) TC Applied Technologies Ltd. 2004-2011

      I did not have to do anything out of normal during installation. Once or twice I've had to change the FW port on the fly to get the MasterControl working. Other solution has been power cycling the MC.

      I suspect that my previous (problematic) system was 32 bit, but I can't be sure any more. Now that I have 64 bit system, the 32 bit drivers seem to work :P

      Dr. E
    • Thanks for the info, hope someone comes up with solution for El Capitan one day. Trey
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  • hola a todos..
    alguien sabe si la master control funciona en el OS el capitan? no logro que el sistema la reconozca

    gracias.
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  • The last version of the driver that Alesis put out for the MasterControl was in 2011 for OS X Mountain Lion. You can find the driver on the Alesis support website under "Legacy" items. Look in the manual to make the proper settings that need to be modified depending on which software you want to use and it may still work.

    The last driver is version 3.5.6.11675 and it is both 32-bit and 64-bit. I have not recently used the Alesis MasterControl because I have been using the M-Audio M-Track Eight and looking for alternatives lately OUTSIDE OF ALESIS unfortunately.

    I use the MasterControl with Logic Pro X and it started to work with OS X Yosemite and OS X El Capitan, but you have to be careful when Apple updates their OS X and software with new versions. Make sure to save your version of Logic Pro X before upgrading it if the MasterControl is working because you cannot go back to a previous version upgrading unless you save it before, including backup the OS X.

    I am unsure if the last Alesis drivers still work with OS X Yosemite and OS X El Capitan, but will check again soon, for I will be using it for a project and will update this thread if it works. I beta test also Apple's OS X and need to see if the MasterControl is working with the latest OS X version.

    Unfortunately, we are on limited time for the MasterControl to work past maybe the the first few versions of El Capitan. Eventually, we will have to either put the MasterControl to rest or use an older OS X version like OS X Lion or OS X Mountain Lion.

    OS X Lion has the ability to boot in either 32-bit or 64-bit by holding down the 3 and the 2 keys upon boot-up. But the limitation is that you have to have an older Mac to install OS X or OS X Mountain Lion, so eventually those of us who use the Alesis MasterControl will be out-of-luck when we have to upgrade your Mac which is of course inevitable.

    This is why I am looking at other options outside of Alesis, though I am sorry that I have to let my MasterControl become a door stop since they stopped developing drivers updates for it. It was (and I think in my opinion still is) the best in its category...I suspect and have inside information that probably when Alesis was bought out and combined with an investment company that also owns M-Audio and a few others, that they laid off most of their older developers and probably the one who was writing the drivers are gone, so we are out-of-luck..

    The only options we have around similar to the MasterControl's work flow is leaving Alesis and going to another company. Behringer has a new interface out called: Behringer X-Touch, but right now it is has issues and needs firmware and development to work past using their own software only for the unit. But once Behringer gets there act together with the unit, it might be a good substitute. You will have to get something to record with like the M-Audio M-Track Eight (M-Audio sister company now of Alesis) or Behringer's ULTRAGAIN PRO-8 DIGITAL
    ADA8000 or similar because the X-Touch is only an interface, but it is the only thing out there that is similar. You will need to combine both a recording unit and an interface unit to get similar results. A slap in Alesis' face is that Behringer seemed to copy the look and design of the MasterControl, not exact but you can see similarities.
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  • Thanks for your valuable info. I've also been looking at the X-Touch and was trying to find out if it was working with El Capitan and Logic Pro X. Trey
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  • Problem right now with the Behringer X-Touch is Desgners have had issues with it and had delayed release for two years after first showing it off at the NAM. Some have had issues with it and they just released firmware that should help, but unit is still not ready for general usage. . It could be a hit if Behrnger can resolve the issues, especially at the price point and how well it plays with other software, especially if they expand the programming and customization of function assignments. Not out long enough for reviews and risky to purchase right now.
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  • I tested out the MasterControl again after applying OS X El Capitan's new update version 10.11.2 (15C50) and again, the MasterControl is not working again...I am calling it quits for usage with OS X EL Capitan.  Every update is risky now.  Since OS X Yosemite will not have any major updates anymore, except maybe security updates for a few years, that is our only option besides older OS X versions.

    What is a real shame about all of this is that the OS X recognizes the unit if you go to "About This Mac" and go to the firewire option to review..  The system shows that it is receiving information and identifies the MasterControl, but the old driver does not work with this new update.  When you open up the Alesis Firewire Control Panel, it states "no device".

    This is finally the end of the Alesis MasterControl.  It will only work with systems that are older.  Apple is not backward compatible with their OS X's, so if you purchase a new computer that was updated after October 2015, the MasterControl will be of no use anymore (unless you of course use a virtual application, but virtual applications and audio don't alway agree with each other).  

    What that means is if your old mac dies or you buy a new mac, your MasterControl now becomes a door stop or takes up landfall space.  What a shame....  Eventually we (of course) have to update our computers and have to leave the MasterControl behind.

    Understand that Alesis will say, "The MasterControl is a legacy item.  It came out seven years ago, time to move on..."  But what can we move on too that is similar to the MasterControl...?  Nothing right now.  Behringer has something out now that we all can see copies the MasterControl in looks and it is called, "The X-Touch", but that is just a midi control unit still in its infancy and not fully developed (or may never if they don't figure out how to code it).  Alesis has nothing in their product line to replace The MasterControl...so we are out in the cold dust when our "old legacy" mac computers ceases to exist....

    All of that said, I tested the MasterControl again with OS X Yosemite and it seems like the drivers still talks to the OS X.  I have not fully tested it to make sure yet, but so far it looks workable.  At least we can still use the unit with that OS X for now, meaning for computers that are older than October 2015. 

    A good run while it lasted..I am not a "hater" of Alesis, just disappointed a little being a buyer since their early days in the 80's.
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  • 1
    Success! The Master Control and El Capitan are running great. Boot up in recovery mode (hold "command r"), select terminal from the utilities menu, and type in "csrutil disable; reboot" Obviously without the quotation marks.
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  • 1
    Thanks Reynaldo! For me that worked just fine! I was trying to find a solution regarding the Mastercontrol and El Capitan. This workaround is perfect. If you want to enable the system integrity protection again just follow the procedure and type: csrutil enable; reboot

    If you want to check if everything worked, once the Mac had started up, go to the terminal and type csrutil status

    Thanks again, for now you're my hero!
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    • My MasterControl worked pretty well with ElCapitan, but it seems Mojave update has killed it. Anyone got it working? Any further workarounds besides csrutil ?
    • What is actually not working? I am able to record without issues so far (single track stuff), and have not jumped into complex stuff yet, but it seems to still work.

      I am hoping I can still use the MasterControl with macOS Mojave. It is probably the last OS that will work. I understand that the driver for the MasterControl was written for both 32-bit and 64-bit during OS X Lion and Mountain Lion, but not sure if it will work after Mojave. We have managed to keep it going since Lion, I think the days are numbered. A good run anyway... Too bad no updated 64-bit driver only. The MasterControl is STILL the best for its class level, if it still works.
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  • This works! Thanks Reynaldo! I hope this will continue to work after the next major update to El Capitan 10.12 or something like that. I cannot risk right now testing the betas due to current projects, but hope that we can continue to use the MasterControl.

    Thanks again and will try again in a few weeks after the update.
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  • Thanks Reynaldo! The Master Control is working fine. But now my internal Audio Device is disabled and I can't enable it. I startet with Reynaldos way backwards (cmd+r; csrutil enable; reboot) but I can listen to any sound, if I use the Master Control. Does anybody have a clou?

    Finger's crossed
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  • I’m Mildly insane thanks Alesis
    1
    Hi,
    I looked at this forum for help and got some so thanks to those who contributed
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