I’m Frustrated

Mavericks Driver for an Alesis Multimix 8 USB?

I have a Multimix 8 USB . When I upgraded my Mac mini to Mavericks yesterday, I discovered that the Mixer is no longer recognized by the Macmini. Is there an updated driver I need to use and if so, where may I find it.
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  • Hello,

    I would like to help. There is no driver update for you legacy Alesis Multimix 8 USB mixer http://www.alesis.com/multimix8usb. This is a class compliant mixer. I recommend trying out a USB port that is not 3.0 speed which most likely is what your computer mainly has. This device was intended for the older computers with the older USB port speed of 1.1 USB.
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  • I’m still frustrated
    I don't believe that the USB port is 3.0. The device was working fine until I upgraded so it's clearly a softwware incompatibility issue.

    When you say there is no driver update do you mean that there will never be one?
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  • I’m extremely frustrated
    Chris
    Let me please re-state my question. I own a Multimix8 USB mixer which has worked fine with my Macs since the day I bought it. Upon upgrading to OS Mavericks, it stopped working with my Mac. Short of buiying a new mixer entirely which seems a rather extreme and wasteful suggestion, do you have any ideas on how I might continue to use my Alesis product? Thank You, Anthony
    • Hello,

      Sure. You can try removing a your mixer from MIDI Studio to see if that works. Here's what you need to do.
      1. Open a new finder window and navigate to Applications > Utilities.
      2. Double click Audio MIDI Setup.
      3. Select Window from the top menu and ensure that MIDI Studio is checked.
      4. With the Alesis mixer disconnected click the Alesis USB Audio Device.
      5. Click Remove Device from the top of the MIDI Studio window.
      6. Reconnect you Alesis mixer.

      Also try different USB ports on your computer and a different USB cord.
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  • Chris
    My mixer wasn't in MIDI Studio. It was just hooked up directly to the Mac mini via USB so I couldn't try your suggestion. Therefore, I uninstalled Mavericks and everything is back to normal.
    However, I am sure I will need to upgrade OS at some point in order to keep current with other software so back to the original question: will I be able to use my Multimix 8 with future Mac OSs or is your suggestion to buy a new mixer the best I will get from Alesis? A
    • Hello Anthony,

      Interesting. Well to be on the safe side, I would hold off upgrading your OS X until you test out more USB products to see if those get recognized. Again, if you end upgrading your mixer instead because you don't think its your computer then check out the link here http://www.alesis.com/mixers. Keep in mind, Apple's Yosemite OS X will be coming out soon. Class compliant mixers are definitely the way to go since there are no drivers needed to install. This will ensure that future compatibility with operating systems is prevalent. It's as simple as just plug and play.
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  • I’m screwed
    So Bottom Line: There's nothing you can do for me other than suggest that I take a perfectly functional product which your company refuses to update, throw it away and replace it with another of your company's products? Would you suggest the same thing if my Korg piano wasn't compatibe with future operating systems. What the hell, it's only $5,000.
    Do you seriously think I'd be stupid enough to ever buy another Alesis product after your blatant refusal to offer me any constructive advice?
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