I’m frustrated

Miclink not charging

I have a miclink set, but the microphone unit is not charging or pairing.

I have had it on charge for over 24 hours, but can't get it to hold enough charge - also doesn't pair with the receiver box
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  • Hello,

    Thanks for posting.

    It sounds like your product may need to be serviced. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Alesis Support Page. Select Warranty or Service Inquiry from the drop down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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