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I’m frustrated

Multimix 8 USB FX won't record multitrack

A friend and I bout the Multimix 8 USB FX a few days ago as we're looking to get into podcasting. We were excited because everywhere we looked, this product was advertised as being "plug and play" and we were looking for something as simple as possible. Unfortunately, we're having issues with the mixer sending each channel as a unique input into our DAW. I personally own Pro Tools, but all of the gear is at my friend's house so we chose to use Reaper.

When going through the preferences in Reaper, it acts like the Multimix 8 USB FX is a regular stereo input device with two inputs. When we create tracks, it doesn't matter what input we select, any mic we have plugged into the mixer comes in on a single track (which actually is making it act more like a single input device rather than stereo). I've seen other support forums where people have been told that all you have to do is add as many tracks as you'd like to record, record-arm them and you're good to go, but that's simply not the case. Any track we record-arm is taking in every single mic plugged into the mixer, regardless of what we set the input to in Reaper.

Needless to say, this is very frustrating. Technically the product still works, but ideally we'd like to have every microphone coming in as a separate input in our DAW to facilitate editing, and seeing Alesis employees saying that multi-channel audio is possible right out of the box is only adding to the frustration as we simply don't understand why it isn't working like that. Any help would be greatly appreciated.

My friend's computer is running Windows 8.1. Unfortunately I don't get home from work until 5PM EST so I'm unable to attempt any suggested fixes until at least that time, but please offer whatever advice you have, I'll be able to respond to this throughout the day.
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  • I would appreciate a reply to this thread, it's been sitting here for three days and I've seen replies to other people's issues but not this one. I'd like to get this sorted out as soon as possible.
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  • Hi Elliot,

    Sorry, I must've missed this one :)

    The original MultiMix series is only capable of sending out a stereo mix of your channels. The MultiMix 2.0 series will send each individual channel to their own mono tracks within your DAW.

    I apologize for the confusion. Let me know if you have any additional questions.
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  • I think it's important to mention that the 2.0 version that you employees keep mentioning has been discontinued. It seems a bit odd to me that the newer version with more functionality was chosen to be discontinued, in favor of the older model that is significantly less versatile.

    When mentioning the 2.0 version, it initially lead me to believe that 2.0 meant that the model currently available was the newest version. I think some clarification here would be nice, and would go a long way to help anyone else who might be confused over this.

    I know this topic has been dead for a while, but I'm posting this in case anyone else needs help and starts looking through the support forums like I did.

    If anyone sees this, the definitive answer is that the Multimix 8 USB FX (this one: http://www.alesis.com/products/view/m...) does not send audio to separate mono tracks, it only sends a stereo mix of all channels. To do that, you have to use a discontinued model called the Multimix 8 USB 2.0 FX (this one: http://www.alesis.com/products/view/m...). Hopefully more people will read this before making the mistake I made.
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