Multimix 4 usb driver problem in windows 8.

Alesis multimix 4 usb not working in windows 8. In device manager it is listed under "other "devices" with driver not installed (code 28). no compatible driver found. If you try to update driver no driver is found.
1 person has
this question
+1
This topic is no longer open for comments or replies.
  • Hello,

    I would like to help. Device Manager error codes are exclusive to Device Manager. If you see the Code 28 error elsewhere in Windows, chances are it's a system error code which you should not troubleshoot as a Device Manager issue.

    What is a System Error Code?
    A system error code is an error number, sometimes followed by a short error message, that a program in Windows may display in response to a particular issue it's having.

    System error codes are provided to software programmers as part of the programming interface with the Windows operating system. In other words, system error codes are predefined error codes and error messages that software programmers can use with their software to tell you (the software user) that the program is experiencing a particular problem.

    Not every software program uses these predefined system error codes. Some software programs have their own sets of error numbers and error messages.

    For more info, Click Here
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated happy, confident, thankful, excited kidding, amused, unsure, silly indifferent, undecided, unconcerned

  • The problem is that windows 8 is not finding the correct driver. I've searched for a driver to download but not found one.
    • Hello,

      If you attempted all the steps from the link that I provided you then you may need to resort to step 5 from the link, service the unit. If this is the case, contact Alesis tech support to help you out in getting it serviced. I've listed their contact info below.

      Alesis World Headquarters (United States Office)
      Support Contact: 401.658.3131

      Alesis UK LTD (United Kingdom Office)
      Support Contact: +44 1252 896040

      InMusic GmbH (Germany Office)
      Support Contact: +49 2154-81299-20/-25

      Alesis Japan Corporation (Japan Office)
      Support Contact: +81-3-6277-2231

      Alesis South America (Brazil Office)
      Support Contact: +5511 - 3222-6476
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated happy, confident, thankful, excited kidding, amused, unsure, silly indifferent, undecided, unconcerned

  • Finally sorted it out. I did a system restore to a point before I first plugged the mixer in. Then started over. This time it found the correct driver and installed it. Something must have gone wrong in the first installation and windows 8 refused to forget it. Each time I deleted the unknown device it instantly remembered it and then tried to install a the same unknown driver.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated happy, confident, thankful, excited kidding, amused, unsure, silly indifferent, undecided, unconcerned