Mutimix 8 USB FX Main right and Monitor right failure

Hi I have a Multimix 8 USB FX (2yrs old) and the Main right out and Monitor right out intermittently stop working. I have it in for repair but currently its decided to work and they seem unsure as to what to try. I'm a full time working musician and would love to resolve this issue. I also have a Multimix 16 USB FX which I've had for 10 years which runs like a dream. Any ideas? Sandy NZ
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  • Hi Sandy,

    Thanks for posting! I'll be happy to help!

    Have you tried using another set of cables with this, and if so, does it make a difference? If not, let's have you connect with Technical Support for one-on-one troubleshooting. You can find their contact information on that page. Additionally, you may also submit a request for technical support by navigating to www.alesis.com/support and selecting Technical Support from the drop-down menu.

    Let me know how it goes!
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  • Hi Bill, thanks for your reply.

    Yes I've definitely tried different cables but it just confirmed that the outlet(s) were not working. As I've said its intermittent and the repairer is unsure how to proceed.

    I was hoping that you may have heard of this issue and have a solution my repairer can implement. I'm worried that too much time spent on this unit may end up costing close to the price of a new one, which is disappointing when I bought it brand new. I may ask the repairer to contact your technical support and hope for the best.
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