My Alesis Recital 88key automatically turned off after press/play single note

My Alesis Recital 88key automatically turned of fafter press/play single note and manual power off does not work as well.. please help
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  • Hi Jonel,

    Sorry you're having issues with your Recital keyboard.

    Does this happen every time you press the keys on your keyboard, or is this triggered by a certain note or set of notes? Does the keyboard ever power back on at all?

    Regardless, it sounds like this may be a hardware-related issue.Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Alesis Support Page. Select Warranty or Service Inquiry from the drop down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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  • Every time after i press the key (any key) it automatically shutdown ... and it does not turn on automatically
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  • Alright, if that's the case, it's likely you'll need to service your keyboard.

    Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Alesis Support Page. Select Warranty or Service Inquiry from the drop down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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  • Hi thanks for your response , i might go to the music store(where i bought my recital) and let them check this ..
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