I’m Disappointed

My pad is mistriggering

So recently one of my 10inch dm10 mesh pads started to miss-trigger and as I started playing today I noticed that the pad is not triggering at all. What is happening here and is there anything I can do to fix it?
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this problem
  • Hi Jordi,

    Sorry you're having issues with your DM10 X Mesh Kit.

    Warranty and non-warranty claims are not handled here on the forum but I can point you in the right direction. Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Alesis Support Page.  Select Warranty or Service Inquiry from the drop down menu.


    I hope this helps!  Let me know if you have any additional questions.  
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