My Transactive Wireless has terrible distortion

My transactive wireless has terrible distortion. Is this normal?
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  • Hi Lynne,

    Thanks for posting. 

    You'll need to find a medium balance between your Bluetooth device and your Transactive Wireless. On your Bluetooth device, you shouldn't position the volume all the way up if you’re doing this.  This will distort your sound.  I recommend keeping your Bluetooth device at about 75% high and then adjust your Transactive Wireless speaker volume accordingly.  I hope this helps!
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