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My Transactive Wireless will not charge

I can't power up or charge my Alesis Transactive wireless is there a way to solve this 
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  • Hi Chris,

    Sorry you're having trouble with your Transactive Wireless. Please refrain from posting your personal email address here. 

    Warranty and non-warranty claims are not handled here on the forum but I can point you in the right direction. Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Alesis Support Page.  Select Warranty or Service Inquiry from the drop down menu.

    or


    I hope this helps!  Let me know if you have any additional questions.  
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