No drum sounds coming through the headphones from my DM5 module

I have connected everything, double-checked the cables are connected correctly. The DM5 works but there is no sound coming through the headphones. I have checked the headphones as well as the jack with different equipment and it all works fine. Can anyone help?
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  • Hello,

    Thanks for posting about your legacy DM5.

    It sounds like your product may need to be serviced. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Numark Support Page. Select Warranty or Service Inquiry from the drop down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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