I’m frustrated and sad.

I have a DM10 and there is no sound coming out of the AUX OUT

Hi,

I just bought the DM10 Studio Kit last weekend and I think I have a faulty module. When my settings are set to MAIN&AUX, sound comes out of the MAIN but not out of the AUX. However when it is set to MAIN>AUX, sound comes out of AUX. From a previous post, a dry sound should still come out of AUX when set to MAIN&AUX. Can this be fixed or is there a problem with my module?

Thanks.
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  • Hello ivalos,

    Thanks for posting. I'd like to help! For the MAIN OUT, make sure your using 1/4" TS cables to connect these outputs to an amplifier or speaker system. The volume of these outputs is controlled by the MAIN VOL knob on the top panel. For the AUX OUT, make sure you use a 1/4" TS cables to connect these outputs to a monitor system or recording device. The AUX OUT signal can be set to be identical to or independent of the MAIN OUT signal.

    The DM10's Utility Menu contains several pages of parameters that affect the module's overall operation as well as system-related information and functions. The main page of the Utility Menu contains some global parameters that affect the kit as well as the module itself.

    1. Press UTILITY to enter the main Utility Menu page.
    2. Use CURSOR UP / DOWN to move through the menu items and VALUE UP / DOWN or the VALUE DIAL to adjust the settings:

    • Tempo: Indicates how the module determines tempo from pattern to pattern. When set to "PATTERN," each Pattern will have its own tempo (i.e., the tempo
    can change when moving from one Pattern to the next). When set to "GLOBAL," the module will follow a fixed, global tempo, ignoring the tempo specific to a pattern.

    • Output: Determines the module's output routing. When set to "MAIN&AUX," the Drums and Accompaniment tracks will be sent through the MAIN OUT with effects applied and through the AUX OUT without effects applied ("dry"). When set to "MAIN>AUX," the signal sent through the AUX OUT will be identical to the one sent through the MAIN OUT.

    • Acc Pitch: The tuning of the module's Accompaniment. The default is a standard "A=440Hz." The available tuning range is 430 – 450 Hz.

    • Contrast: The contrast of the LCD (0-99).
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  • I’m confused
    Hi Chris D,

    Thanks for your prompt reply.

    Your third last paragraph regarding the output suggest that I should still get a "dry" sound from the AUX OUT when Output is on the setting "MAIN&AUX". However, there is no sound coming out at all from the AUX out. I also have been using a 1/4" TS cable. Is there something else I can do to get this "dry" sound. BTW, my AUX OUT is connected to an Alesis Trasactive 400 amp.

    Thanks.
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  • I’m sad and frustrated.
    Hi Chris D,

    It's been over 2 weeks since I sent my message to the link you gave me. As of yet, I haven't received a reply. Could you please forward my issue to technical support please and ask them to get back to me as soon as possible.

    Thanks in advance.
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