I’m terrify

One of my Elevate 5 speaker does not work

Hello.

Recently, after 3 years using my Elevate 5 Speakers. The Left Speaker (the one that is not amplifying the sound) stop working. If I turn them off and unplug and plug again the cable it worked again. But I am affraid that the next time it break forever... Does anyone had the same problem?

Thanks!
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  • Hi Tonin,

    Thanks for the post. Sorry to hear about your speaker but we'd like to help you out. Warranty and non-warranty claims are not handled here on the forum but I can point you in the right direction. Here are a couple of options that you could choose from: 

    • Submit a Warranty or Service Inquiry with our Technical Support team by logging onto www.alesis.com/support. Select Technical Support & Service from the drop-down menu. 

    or 


    Let me know if there's anything else I can help you with!
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