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Poor Response on Crimson Ride Pad.

Hello, Alesians

Just want to report a Problem, although minor but still;
I was having trouble with lack of response from the ride pad from my crimson kit.
Meanwhile I spotted that the jack wouldn't go all the way in; as the jack socket would pressure out the male plug. And so, while holding the jack all the way in, the ride would respond without any flaws. I tried to fix it, by inspecting the guts of the pad but it needs a proper jack socket to replace the one that is installed, so in the meantime I'm using a hair tie to secure the jack inside.
If someone could point me to a replacement jack I would much appreciate.
thanks
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