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I’m confused

Possible Bad Crimson2 Module?

Hi Alesis Family,

I am not a tech savvy fella but I am suspecting I may have a bad Crimson2 Module. Or I may have an old fashion case of bad luck. I find myself with a weak sounding mesh 12 inch Crimson snare as well as a weak 8 inch tom. They have slowly lost their triggering from the perimeter inwards and can no longer perform a single stroke roles. The drums are brand new (4/03/2019) and show no wear at all. I am using ProMark 7a Orchestra sticks playing worship music which is fairly straight forward easy listening type strokes but I have to land the sticks on a very restricted area of the heads to trigger a response.

Thanks in advance for your guidance.
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