Problem backing up Alesis SR-16 data to SySex

I'm trying to backup my SR-16 data using these instructions http://www.alesis.com/kb/article/1576. When I click backup and play on my SR-16 it says sending but in the Midi-ox interface nothing gets received. I've checked if the SR-16 is connected properly in my devices and it says that it is and it is working properly. I'm using Windows 10. Is there an issue with compatibility with Windows 10 and the Midi-ox software?
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  • Hi Ralph,

    Thanks for posting. 

    The MIDI-Ox application is supported on Windows 10. Have you tried using a different MIDI cable with your SR16? Can you also confirm that the SR16 or your MIDI USB interface is set as both the MIDI Input and Output ports? Do you have another computer that you might be able to test this on?
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  • I think I've worked out what it is. The Alesis SR-16 is not compatible with USB 3.0 ports. I've been trouble shooting and my computer is telling me that it needs a USB 2.0 port to work. Unfortunately, my laptop is only a few years old and does not have USB 2.0 ports. Generally USB 3.0 should be backwards compatible but it isn't always the case. The Alesis SR-16 I bought is only a couple of years old and was bought new. It's a shame that it isn't compatible. Perhaps something that needs to be looked into if you want to keep this otherwise brilliant drum machine up to date.
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  • Unless there is some kind of driver update you have or are able to put together in the future...
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  • Just for information, I've also tried this on a three year old Mac with USB 3.0 ports. Same issue in that it shows the device but it doesn't transfer the data. I suspect that this is again due to the device wanting USB 2.0 ports. This is probably an issue you want to look into for a work around as when USB 2.0 ports get phased out on newer devices the backup functionality won't work anymore.
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  • Yes, the SR-16 will need to be connected to a USB 2.0 port. The SR16 is class-compliant, so it won't require any drivers. 
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  • Ok, well most computers nowadays do not have USB 2.0 as it is being phased out.

    I don't want to have to spend money buying a second hand computer that is at least 5+ years old to ensure it has USB 2.0, just so I can see if it works. Also, I don't want to be fiddling round building my own machine with the correct pieces of hardware to enable USB 2.0 either.

    I'm going to buy an unofficial midi to USB cable to see if this works and will let you know the results.

    This is something that needs to be brought up with the technical team at Alesis so they can sort this out for the future. Either updating the device or the USB to midi cable whichever is relevant so you can backup the Alesis SR-16 using recent technology.
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  • I am also having the same issue with an older computer with USB 2.0 ports
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  • OK folks. I had the same issue and spent a good deal of time on the phone with Alesis' tech support group. It was suggested that I get a 2x2 Anniversary Edition Midisport midi interface, ($69 USD-Amazon), which would facilitate communication between the SR16 and my computer.

    I had watched the video tutorial on YouTube which talks about using a Alesis DataDisk. I found one of these units on eBay for roughly $50 USD with shipping and found that this unit works brilliantly as a back-up device. That said it is extremely important to use the correct 3.5" floppy disk. I purchased some HD density disks which will not work. The unit can only recognize DS/DD double density, low density, 720KB disks. The correct ones have only one small square "hole", the incorrect HD disks have two square "holes". These are still available because many commerical machines still use them.

    At any rate this is how I solved the issue. I felt some sense of urgency to solve this issue as I recently lost 4 or 5 songs and about a dozen patterns during an electrical storm.

    One final thought. I would think that the newer units would have a built in USB ports to directly backup to a computer, but I noticed that this is not the case with the Alesis SR18. The only unit I found that has a built in USB port is the BOSS DR880. Seems like this would be easy to fix in the future. The difficulty in backing up the SR 16 has really been the only frustrating part of dealing with an otherwise venerable product.
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