I’m feeling not lucky

Problem with switching mode in Alesis Nitro mesh kit

Hey so I recently got an Alesis NITRO mesh kit and it seems like I can’t select some options; song, kit, voice, learning mode, pattern, rythm, beat, utility. Whenever I press on one of these options nothing happens. It’s been doing this since I got the drum so please send help.
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  • Hello,

    Thanks for posting. Sorry you're having issues with your Nitro Mesh Kit.

    If you find that the buttons on your module are not responding, you may need to service the module.

    Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Alesis Support Page. Select Warranty or Service Inquiry from the drop down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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  • Thanks for replying to my post! I returned the module to the store where I bought it a few days ago and they should send me another one in a few days.
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