Registration fail for V61

Morning (I'm in Australia) all,
I've recently picked up a used v61 and when I went to register it, its saying the registration is invalid. I've followed the instructions, as it says including the (21) etc, but I'm getting an "Invalid Serial" response.

Is there some trick to this?
1 person has
this problem
  • Hello Peter, 

    Thanks for posting!  

    Sorry to hear that you are having issues!

    Make sure that you Type your serial number exactly how you see it on your device, including the (21) with NO spaces. 

    Also, make sure that you are selecting the correct product, some users mistakenly select the VI61 simply because they don't notice the I.

    If you continue to have issues, you may want to clear your cache and cookies, or try in a separate browser. 

    I hope this helps!
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