I’m very frustrated.

SD Card Error after one gig.

Got a SamplePad last week, successfully loaded several custom samples onto an SD card, played a gig--pretty smooth. No problems to speak of.

Today I set up my gear in the practice space, powered up the Pad, and got a Card Error, and sound file error. Nothing had changed.

Took the card out and reformatted, and reloaded all samples. No dice. Tried the same with 2 other SD cards, no luck.

Furthermore, now, when I try to load a sample from a card, and I choose "value" to navigate to a File on the card, the Pad's screen turns blue for a second, and the unit restarts. Every time.

I've also done a factory reset.

Help!
1 person has
this problem
+1
This topic is no longer open for comments or replies.
  • I would also like to add that the unit displays "Card Error" on startup each time, even if there is NO card loaded into the slot.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned

  • Hello,

    Thanks for posting. If you have difficulty loading a particular sample file, it may be due to the following:

    The sample being used is not in the correct format.

    The supported file type is 16 Bit Mono WAV. 48, 44.1, 32, and 22 kHz sample rates are supported.

    The most common error is to attempt to use stereo samples.

    The sample file itself is corrupt or was not encoded correctly by the software that created it.

    Example

    You create a sample by recording into a Tascam handheld recorder as 16-bit, 44.1KHz Mono WAV file. We then copied the recorded file to the computer, and from there copied the file to another SD card for use in the SamplePad. When the SamplePad tried to read the file, it displayed an Invalid Format error. It seems that in this case, the recorder did not encode the file as needed.

    Solution

    Use a Free Audio Converter utility http://www.dvdvideosoft.com/products/... to re-encode the file into another 16-bit, 44.1KHz Mono WAV file. This new file loaded into the SamplePad and triggered perfectly.

    (Mac users only) The SamplePad is seeing Invisible Files Created by the Macintosh OS.

    Example

    The Mac OS operating system creates invisible files on any card, drive, or volume. One invisible file is created for each visible one. The invisible files will have the same name as the original, but will begin with "._". For example...

    Origial File Name
    SNARE.WAV

    Mac Invisible File Name
    SNARE.WAV

    These invisible files will be visible when read from the Sample Pad, and the Sample Pad will display Invalid Format when the SamplePad attempts to load them.

    Solutions
    Ignore the invisible files, and skip over them when looking for samples to load from the card.
    Use a Windows PC to load the files. The invisible files will not be created on a PC.
    Use a Windows PC to delete the invisible files created by the Mac.
    Use a free utility such as CleanDisk for Mac to remove the invisible files on the card from your Mac.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned

  • Thanks for replying Chris. Unfortunately, as I mentioned in my original post, the pad and SD card worked perfectly for a recent gig, with many custom samples loaded and played correctly.

    Something went awry with the unit after the gig, which now prevents any SD card from working, along with the automatic restarts any time I try to load a sample off of one of three SD cards.

    I will attempt to get in touch with customer service and hopefully initiate a repair/return, since the unit is still under warranty.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned