Snare too quiet and tom 3 too loud on DM3

The snare too quiet and tom 3 too loud on DM6. Tried creating a custom setting where I can make the tom quieter, but I have the snare volume maxed out and it's still too quiet.
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  • Hello Gene,

    Thanks for posting. I'd like to help. Let's try to reset your module. Power on the module, while holding the + and - buttons. This will restore the factory settings, erasing any recorded data or changed settings, including User Kits, the User Pattern, and any volume, metronome, or Voice settings, which will return to their defaults.

    If this doesn't resolve your symptoms then you may need service. Contact Alesis technical support to help you out. I've listed their contact information below to help.

    Alesis World Headquarters (United States Office)
    Support Contact: 401.658.3131

    Alesis UK LTD (United Kingdom Office)
    Support Contact: +44 1252 896040

    InMusic GmbH (Germany Office)
    Support Contact: +49 2154-81299-20/-25

    Alesis Japan Corporation (Japan Office)
    Support Contact: +81-3-6277-2231

    Alesis South America (Brazil Office)
    Support Contact: +5511 - 3222-6476
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