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SR-16 No sound in Song Mode

Hi, I have a problem with my SR-16. It works fine just using the basics fills and presets, but when I try to create a song I cannot hear anything. To be clear, I can hear all the basic presets and I can tap on the pads just fine, but in song mode the machine just plays the song without producing any sound. I've followed the manual exactly and also watched the Alesis demo video, so I'm sure I'm doing it right. Any ideas?
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