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I’m bummed

Strike Pro Module outputs that striked out

Hi, I opened the editor just to view it for the first time see what it's all about. I didn't create anything, just opened a couple things to look. I closed it unpluged the USB. Went to play short time later and with volumes maxed very low sound. Module appeared normal in every way. Trouble shot with headphones straight out of module., removed the outputs, main out through the board and bypassed the board and still with max volumes very, very low sound .. HELP!!!
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