I’m frustrated

V49 Pitch Bendwheel & knobs is not responding with Presonus Studio One Pro

Pitch Bend is not bending

I have an Alesis V49 keyboard. When I move the Mod wheel, or other assignable knobs I do not see numeric changes. When I use the pitch bend wheel there is no change and I get no pitch bending when controlling synthesizers with the Midi out.

Problem started when Alesis V49 Editor applied a custom setting the I can not undue or reset because software crashes when attempting to use OPTION to select the nidi keyboard.
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  • Hello,

    Thanks for posting. 

    If the software is crashing when you're selecting your MIDI ports, double check that you're using the latest version of the Editor software. You can download the Editor by logging onto the Product Page:

    Additionally, make sure all of your other software, including DAWs are closed down.

    Let's have you run a quick-test with a MIDI Monitor to see what MIDI information is being sent by your controller. If you're using Mac, you can download MIDI Monitor below:

    Open MIDI Monitor with all other programs closed. In the "Sources" section, check the boxes for your controller's ports. Now MIDI Monitor will list all incoming MIDI Messages. This will help confirm if the controller itself is responding properly. 

    If you're using Windows, download MIDI-Ox below:

    Close all of your programs down and open MIDI-OX. From the Options > MIDI Devices section, select your controller. 

    Now MIDI-OX will simply list any incoming MIDI data (note on / note off, CC numbers, etc...). 

    Let me know how this works out for you.
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  • I’m undecided
    Hey, Bill, To be totally honest, I got the Pitch Bend wheel issue resolved by simply deleting and recreating the Midi Device in Presonus Studio One 3 Pro, However, I also followed your instructions as well. I did see the Midi Monitor capturing Midi input from the V49 with no problem.

    Now I will have to refer to the Alesis V49 Editor in order to see iff the editor crashing problem was resolved as well. Is there a test that can be run to see if I could create a keyboard controller template that could be applied then removed?

    Lastly, how do I set of the PADS is a way where I can manually map them. From my experience, the pads are mapped to random scattered keyboard notes. It's a bit annoying, or perhaps i just am not sure how to take advantage of their use.
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  • I left out this curious question, I am running 64x bit Win 10 and 64x Studio One DAW, I notice the the Alesis V49 unzipped and is running in 86x 32 bit) environment. Would that be the cause of any issue?
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  • Thanks for posting back; I'm glad you were able to get this resolved! :)

    If you're still wondering how to go about doing it, you can change the notes of the pads by using the Editor software. Simply click on the Pad section, and enter the note you want to trigger with the appropriate pad:



    Every note on a full scale (88-key) piano is affiliated with a note and octave, as well as a MIDI note number.  The following chart will show you this relation:

    other midi terms explained 2

     The same notes and octaves displayed on a full-range piano:

    other midi terms explained 3
    Looking at the charts above you can see that middle C, known as C4, is represented by MIDI note number 48.   

    TIP:  Changing the MIDI note a controller sends can be helpful when a drum pad is not triggering the desired sound from your software or hardware.  If you wanted to send C4 when pressing a pad, MIDI note 48 would need to be assigned to the pad. 

    I hope this helps!
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