Velocity sensitivity issues on new V49?

My new V49 just arrived, and the velocity sensitivity is so terrible that I need to ask to see if I may have gotten a faulty keyboard. Playing a fast/even 16th note piano run on any of my other keyboards (Maudio axiom49, Air32mini, Roland MP70, Yamaha S80) with medium dynamics, drops note values ranging around 60-90. With this keyboard, the same playing averages around 13-30 with random spikes that are maxed out at 127, rendering the keyboard completely useless in my workflow. I've been waiting for this keyboard since it was announced, so I'm pretty unhappy about this.
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