VI61 latency when pressing 5 or more keys, and always when the read-out is showing aftertouch numbers

i just bought a vi61 from guitar center. looked like the perfect size and setup for my situation.

its hanging up. happened 3 times now. usually when pressing 5 or more keys, and always when the read-out is showing aftertouch numbers.

this issue was brought up before. alesis employee said lower your buffer (i.e. increase latency) well i am already at 1024 buffer size so already long latency. I am using it with studio one.

the problem is that the last forum post that had this issue just got marked as solved for no reason what so ever.

the solution was that they people reporting the problem, returned the device! wow!

so i am about to do the same thing, unless you can offer some firmware update or whatever to put it right. geeze.
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