I’m frustrated

VIP Software - Activation issues on new PC

I got a new PC last weekend and have been trying to install the VIP software bundle (previously installed on my old PC). Inspite of deactivating via the authorizer from the old machine I'm still getting a "The code redemption limit has been reached. Please enter a different code" error. I sent an email to support last week but no response so far.

Is there a way to transfer licenses to a new machine?

Thanks.
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