I’m pissed

Website for software download not working on brand new macbook pro.

I just bought a V49 midi keyboard. After work, I unboxed it and even sampled it a bit with studiolive 3. I then opened the booklets included, and discovered I need to download software in order to enable all functions of this keyboard. The instructions could not be easier...go to the website (www.alesis.com/softwaredownload), follow the instructions, and call it a day. Well, the website is not working. I am on a brand new macbook pro, with high speed internet and wifi, and the website is repeatedly showing me a blank white page. I went in through google, I even tried to visit the site on my phone...all I am getting is a blank white page. Other websites are working just fine. This is frustrating... Please help.
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