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I’m very angry

Why is my sample pad 4 noisy from the output jacks?

Brand new sample pad 4 out of the box is extremely noisy from both output jacks. I didn't have this problem with my old trusty DM5 so I know it is a problem with this unit. I tried using the phono jack and it is noisy as well just not as bad. Thinking I should just return this and get my money back and buy another DM5 from ebay!
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