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Strike Pro Kit : No Display and Audio Output

Brand new kit ....turned it on and display was working with no sound coming out of my amp......now the display won't come on. Please advise!
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  • Since it's new it should have the proper power supply.
    I had a module act strangely one time until I put the sd card in and did a factory reset.
    FACTORY RESET.
    Press and hold the Stop and Enter buttons while powering up the module. "Resetting Factory Defaults..." will be displayed on the module.
    Wait 5 seconds, then let go of the buttons.
    See if that helps.

    If there is still no lights or any sign of power you may have a bad power supply.
    It's hard to check if the module is bad until it's determined the power supply is good.
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  • Hello, Patrick

    Thanks for posting!

    Sorry to hear that happened right out of the box, make sure you try to use a different power outlet and do a factory reset. Hold STOP + ENTER at the same time while powering on the module, the screen should read "Restoring Factory Defaults." 

    If this does not do the trick, please contact our support team to see what they can do for you in regards to a new power supply or replacement module 
    Here is the contact information for our supportteam:

    The USA Support Office is open Monday - Friday, 8:30 am - 6:30 pm EST (notincluding holidays or weekends) and can be reached at 401-658-3131

    If you'd like, you may also contact us by submitting a support request:

    Hope this helps!
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