"invalid credentials"

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  • Updated 6 months ago
Hi, I created my account by using Facebook. Now I am not able to log in, it says "could not autherize you from Facebook because "invalid credentials"."
Could you please help me? Been using sidereel for several years and never had a problem like this.
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Veronika Emilia Obszynski

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Posted 6 months ago

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TV Queen, Official Rep

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Official Response
We are not sure what's causing the error, or if is actually on our end, but it's been sent to IT to look into the issue.

Customer Service is now closed for a four-day weekend. I'll look into this again on Tuesday, but in the meantime, please use your username or email address and password to log into your account.