2.0.5 freezing

  • 3
  • Problem
  • Updated 6 years ago
Iphone App freezes and crashes when one touches onto a specific season for a show
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Melissa Wiebe

  • 30 Posts
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Posted 6 years ago

  • 3
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Jen

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Hi Melissa,

Thank you for contacting us.

A few questions. Are you on an iPhone or iPad? What is your operating system (Settings -> General -> About). Where are you coming from when you try to tap into a Season? Is it from the Tracker or elsewhere? Does this happen to you every time?
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Melissa Wiebe

  • 30 Posts
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I am coming through my iPhone 6.1.3
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Jen

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Thank you Melissa. We will have our developer take a look at it.
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Jason G

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I'm now seeing this, after my vent on a previous thread. But I must say, although Jen is one of the few who is brilliant at their job and always responds in a timely fashion, the company behind this app seriously needs to take a fresh look at it. It was once one of the best apps out there in terms of getting information for shows, but now it's extremely buggy and my mind is slowly turning away from it.

To answer your question Jen, for me it happens when I view the seasons through my tracker tab.
(Edited)
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Jen

  • 224 Posts
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Hi Jason & Melissa,

I'm sorry to hear that the app is still giving you issues. This appears to be a problem specific to iOS6. I have filed a bug and sent it along to our developer. It is our intention to make sure the app is bug free for both iOS 6 & iOS 7 users. We apologize for the trouble.

Best,

Jennifer
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Kay

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I have this same issue also when trying to choose a season of a show from the tracker. I'm using an iPod Touch with iOS 6.1.6.
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Jen

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Our developer is working on a fix right now for this iOS6 issue and we will submit the update to the app store later today. It takes anywhere from 5-7 days typically for Apple to approve an app update. We apologize for the inconvenience.
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Melissa Wiebe

  • 30 Posts
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Thank you for giving us the heads up, Jen.